Terms and conditions of sale

1. PRESENTATION OF THE WEBSITE

In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 for Confidence in the Digital Economy, known as L.C.E.N., we bring to the attention of users and visitors to the site: www.mtggrade.com the following information:

2. LEGAL INFORMATION

SAS MTG Grade whose head office is located at :
51 rue Fondary
75015 PARIS
RCS of Paris : 901 476 879
Intracommunity VAT number : FR33901476879
Contact the person in charge of the publication : contact@mtggrade.com
The person in charge of the publication is a legal person
The site host is: OVH, whose head office is located at 2, rue Kellermann, 59100 Roubaix (France) – telephone number: +33 (0)9 72 10 10 07

Site creator : Agence Epikx

3. DESCRIPTION OF SERVICES PROVIDED

The purpose of the www.mtggrade.com website is to provide information about all the company’s activities, to enable customers to place orders for services provided by the company, and to provide a customer account enabling customers to track their orders, consult their order history and access various information.
The site owner strives to provide information on the www.mtggrade.com site that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or lack of updating, whether caused by itself or by third-party partners supplying the information.
All information provided on the www.mtggrade.com website is given for information purposes only, is not exhaustive, and is subject to change. They are given subject to any changes that may have been made since they were put online.

4. CUSTOMER ACCEPTANCE

The Customer’s acceptance is evidenced by his electronic signature, by clicking on the checkbox preceding the words “I have read and accept the terms and conditions of sale”, and by providing his bank details or PayPal account when paying for his order. This electronic signature has the value of a handwritten signature. For the Customer, this double step is equivalent to entering into the contract and acknowledging that he/she has fully understood and approves all the General Terms and Conditions that he/she has consulted.

5. CUSTOMER OBLIGATIONS

The Service Provider’s offer is intended for Internet users who are of legal age or who are emancipated minors. Any minor not emancipated or incapable of age must be assisted by a capable person in the sense of the law. The Customer declares and guarantees that:

  • All registration information is accurate;
  • All required fields contain true, accurate, complete and current information;
  • None of the collector cards he/she is seeking to certify are counterfeit;
  • The cards will be sent protected in accordance with the instructions given in the order confirmation e-mail. That he/she accepts the MTG Grade scale; and that he/she will not contest the grade obtained if he/she is not satisfied with it, as this grade results from the strict application of the grade scale, which he/she has previously accepted. MTG Grade returns sleeves and top loaders supplied by the customer, but reserves the right not to return sleeves weighing more than 40 grams (such as Ultimate Guard cases) or which are too bulky (tin box, Deck case, etc.).
  • That it accepts the MTG Grade grading scale; and that it will not contest the grade obtained if it is not to its liking, this grade being the result of the strict application of the grading scale which he has previously accepted
  • Once the order has been placed and paid for, the Customer has a period of 90 days to send the cards by post or by hand to MTG Grade. After this period, MTG Grade reserves the right to cancel the order and not to reimburse the Customer if the latter so requests.

Offers are valid while stocks last and subject to the proper functioning of the tools required for marking and sealing the protections.

The Service Provider reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order. Any order implies acceptance of the prices and descriptions of the items available for sale. Payment for services takes place once the order summary has been validated. Payment is made exclusively by Paypal, CB bank card, Visa, Mastercard, bank transfer for customers residing in France. Additional payment methods such as Bancontact, iDeal, etc. may also be offered to customers from other countries. The order will only be validated once the customer’s Paypal or bank details have been verified and authorization to debit your credit card has been received. For payments by bank transfer, it may take several days for the funds to be transferred. Without such authorization, the service cannot be provided.

Payment is made via a secure platform called Stripe (www.stripe.com). No bank details are stored by the Payment Service Provider. Once payment has been made, the Customer receives an order summary e-mail which formalizes the contract between the parties. In the event of cancellation after the cards have been dispatched, the customer will be liable for the cost of returning the cards, and any additional insurance costs will not be reimbursed. Once the cards have been certified and graded (or only certified for customers who have not selected the grading option), it becomes impossible to cancel the order, whether or not the cards have been sealed in a box, as the service has been provided by MTG Grade.

The cards are transported in two ways:
when they are sent by the Customer to the Service Provider and when they are returned by the Service Provider to the Customer. The Service Provider cannot be held responsible for any loss of parcel. In the event of non-receipt, the Service Provider will contact the carrier and inform the Customer, and the carrier will either compensate MTG Grade or not, and MTG Grade will refund the insurance premium to the Customer, based on the value covered. Shipping costs are at the customer’s expense, unless otherwise specified or hand-delivered.

6. RATES

The prices of the services provided by the Service Provider are shown on www.mtggrade.com, the MTG Grade website. They are expressed in Euros, all taxes included. These prices are subject to change at any time: modifications will only apply to future orders. Current orders are therefore not affected by these changes. The cost of preparation/logistics/transport of MTG Grade protections sold is indicated on the summary page of the customer’s order, before final validation of the purchase. Price reductions granted by the Service Provider may be revised at any time.

7. NON-COMPLIANCE

In the event that the licenses of the cards to be certified sent by the Customer are different from those mentioned in the order, the Service Provider shall be entitled to propose to the Customer to modify the order to bring it into line with the cards received. n additional charge or a price reduction may be requested. If the customer refuses, the cards will be returned to him/her and shipping costs will be charged at the current rate (La Poste Colissimo).

The Provider is not responsible for any damage to the MTG Grade protections after they have been sent. As mentioned above, the Service Provider will not reimburse the cost of services for cards that it has judged to be false, as the detection of a false card is the subject of the Service Provider’s authentication expertise. The Service Provider will issue a “certificate of non-authenticity” to the Customer, which may be used by the Customer to assert any rights to reimbursement if he has purchased his cards from a sales platform.

The Service Provider is not liable for any damage to the sealed cards in the event that the MTG Grade protections are broken or damaged during transport or after receipt by the Customer. In accordance with legal provisions, the Service Provider guarantees the Customer against any lack of conformity of the services and any latent defect resulting from a design or manufacturing fault in the services supplied, making them unsuitable for the use for which they were intended.

In case of major non-conformity, the Customer must notify the Provider and return the non-conforming protections (damaged item, damaged package …) to the Provider’s Customer Service, within 24 hours of their receipt according to the terms and conditions referred to in the Article the Provider will make its best efforts to deliver to the Customer the conform product within thirty (30) days. If the Customer fails to do so, the Provider shall refund the purchase price.

After this 24-hour period, claims for non-conforming delivery will no longer be admissible and the Provider will not be required to make a new delivery. In case of abnormal or abusive returns, the Provider refuses to serve a subsequent order. The Customer declares and accepts that the notation cannot be a source of non-conformity.

The Provider shall use its best efforts to deliver to the Customer compliant protections, as defined by the provisions of L 211-4 and L 211-5 of the French Consumer Code. However, the Provider cannot prevent a possible non-conforming delivery.

8. Autographed card

MTG Grade will give a “Signed” status to authentic autographed cards.

MTG Grade differentiates between autographs made by sportsmen and women, artists and illustrators certified by the card publisher, and autographs made by sportsmen and women, artists and illustrators in other contexts (events, conventions, sporting events, etc.).

The note and authenticity given relate only to the card and not to the autograph. The Society will authenticate only the card on which the autograph is made and not the autograph itself. MTG Grade will include a “Signed – Verified” entry in its online database when the customer has provided sufficient proof (certificate, photo, admission ticket, etc.) and the signature analysis has confirmed the authenticity of the signature.

9. INTELLECTUAL PROPERTY AND COUNTERFEITING

The owner of the site is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logo, icons, sounds, software…
Any reproduction, representation, modification, publication, total or partial adaptation of the elements of the site, whatever the means or the process used, is forbidden, except prior written authorization to the email : contact@mtggrade.com
Any unauthorized exploitation of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

10. HYPERTEXT LINKS AND COOKIES

The www.mtggrade.com site contains a number of hypertext links to other sites (partners, information, etc.) set up with the authorization of the site owner. However, the owner of the site does not have the possibility of checking the contents of the sites thus visited and thus declines any responsibility as for the possible risks of illicit contents.

The user is informed that when visiting the site www.mtggrade.com website, one or more cookies may be automatically installed on your computer. These cookies are only for technical purposes to ensure the proper functioning of the site and anonymous statistics, no marketing or advertising cookies are placed. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained is intended to facilitate subsequent navigation on the site, and is also intended to allow various measures of frequentation. We use the Matomo traffic analysis solution, recommended by the CNIL and exempt from user consent.

You may refuse to have your browsing on this website tracked. This will protect your privacy, but also prevent the owner from learning from your actions and creating a better experience for you and other users.

PROTECTION OF PEOPLE AND PROPERTY – PERSONAL DATA MANAGEMENT

User: Internet user logging on and using the above-mentioned site: www.mtggrade.com
In France, personal data are protected by the law n° 78-87 of January 6, 1978, the law n° 2004-801 of August 6, 2004, the article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.
On the website www.mtggrade.com the owner of the site collects personal information relating to the user only for the need for certain services offered by the site. www.mtggrade.com . The user provides this information with full knowledge of the facts, in particular when he/she proceeds by himself/herself to their input. Users of the www.mtggrade.com website are informed whether or not they are required to provide this information.
In accordance with the provisions of articles 38 et seq. of the French Data Protection Act 78-17 of January 6, 1978, all users have the right to access, rectify, delete and oppose any personal data concerning them. To exercise this right, send your request to MTG Grade by email to contact@mtggrade.com, clearly specifying the nature of the request. No personal information about the user of the www.mtggrade.com site is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the possibility of buying the www.mtggrade.com and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the site www.mtggrade.com.
The www.mtggrade.com website is RGPD compliant.
The databases are protected by the provisions of the law of July 1, 1998 transposing the directive 96/9 of March 11, 1996 on the legal protection of databases.


The MTG Grade Provider is independent of ©Wizards of the Coast. It has no relationship with Wizards of the Coast. Magic The Gathering, the Magic the Gathering logo and the names of editions, symbols, logos, acronyms and illustrations are the property of Wizards of the Coast, Hasbro and their creators. 1995-2005 Wizards of the Coast, Inc. all rights reserved.